"Thank you so much! It was an excellent and highly professional service. I was impressed with how quickly and well you took in my personal tastes and the requirements of the room where the rug was to go, and with the thoughtful and insightful quality of your advice. When the rug arrived, it was in perfect condition, and I could see that the description on your website was accurate and informative. All of the practical aspects were dealt with meticulously and accurately, and the whole experience was a pleasure. And I just love the beautiful rug!"
Heather BDG, Bristol
"Charlotte's flair for colour and design and in-depth knowledge of her trade made it a breeze for us to have a rug to fit in perfectly with our living room. The overall "buying experience" that Charlotte creates... made it a real pleasure for us to buy something beautiful and practical which we can pass on to our children."
Anna & Kevin C, Surrey
"Charlotte Gaskell's excellent service was a godsend to us! First she visited and discussed our taste; then she brought actual rugs for us to try in situ. We thoroughly enjoyed the whole experience, and our choice is still perfect!"
Anne A S, London
"I shall certainly recommend your service to anyone with limited time to do the leg work or educate themselves about the variety of rugs on offer. It was incredibly useful to have a short list of pictures of what was available to look at and think about. I enjoyed seeing them in London but the highlight was the chance to see the final four in our own home. We were amazed by how easy the choice became once we could see the rug in situ."
Nick and Susi, Dorset
"Charlotte was a pleasure to do business with! We have no hesitation in recommending her to anyone who is considering buying an oriental carpet."
Howard & Julie W, Surrey
"Charlotte helped me design, find and buy the best present I have bought for my five year old nephew – his own unique, handmade carpet."
Toby CD, London
Having had a moth infestation in our wardrobe, I found it really helpful to read your info online about how moths work. Even more helpful was actually speaking to you in person about planning to prevent another occurrence of hole-y jumpers! Informative, knowledgeable and sympathetic - just what we need when our winter wardrobe's taken a serious hit. And your prices are attractive too.
Georgeina B, London
"Integrity and personal service are very important aspects of my business. I bring an enthusiasm and skill in selecting carpets and am most happy when a customer has found a carpet that gives them pleasure and is suitable for their needs."